8 Anti-Deep Freeze Issues to Watch Out For

As a user of Windows 8 or higher with single or multiple NTFS Storage Spaces, you may have encountered some issues when using Deep Freeze on your computer. In this article, we'll explore eight common problems that can occur and provide solutions to help you resolve them.

1. BSOD Occurs on Reboot

If you're experiencing a Blue Screen of Death (BSOD) every time your computer reboots after installing Deep Freeze, it could be due to a compatibility issue with Storage Spaces. To fix this problem, try uninstalling and reinstalling Deep Freeze or upgrading to a newer version.

2. Announcements Displayed as 'New' Every Time

If you're seeing announcements displayed as 'New' every time your workstation reboots while in a Frozen state, it's likely due to an issue with the ThawSpaces configuration page. Try updating your ThawSpaces software or contacting support for assistance.

3. DFInstall.log File Error

When installing Deep Freeze silently using ThawSpaces on StorageSpace, you may encounter an error entry in the DFInstall.log file. To resolve this issue, try reinstalling Deep Freeze or seeking help from support experts.

4. Network Drive Not Listed in Drop-Down List

On 64-bit systems, network drives may not be listed in the drop-down list on the ThawSpace configuration page while installing Deep Freeze. This is a known issue and can be resolved by updating your software or using an alternative method to configure your network drive.

5. Unable to Activate Computers without Network Cards

If you're unable to activate computers that don't have network cards enabled, it's likely due to a compatibility issue with Deep Freeze. Try disabling the network card temporarily or seeking help from support experts.

6. Installation Failure with Double Byte Characters in Login Name

When installing Deep Freeze on workstations, users with double-byte characters in their login name may encounter installation failures. To resolve this issue, try using an alternative username or contacting support for assistance.

7. Slow Login after Installing Deep Freeze

Some users have reported experiencing slow logins when in a Frozen state after installing Deep Freeze. This can be due to various factors such as system resources or configuration issues. Try troubleshooting your system or seeking help from support experts.

8. Unable to Install Apps from Windows App Store

After installing Deep Freeze, you may encounter issues installing apps from the Windows App Store. To resolve this problem, try uninstalling and reinstalling Deep Freeze or updating your software to a newer version.

In addition to these common issues, it's worth noting that NTFS Storage Spaces are not supported by Deep Freeze. However, the company has resolved several other issues in recent updates, including random hanging workstations, unexpected Windows Update installations, and faster battery drain when in modern standby mode.

To optimize performance and efficiency, it's recommended to enable the 'Manage Virtual Memory' checkbox during command-line installation. This allows Deep Freeze to manage paging file size better on workstations with limited RAM.

Finally, Deep Freeze has introduced several new features, including automatic backup of log files, Modern Standby, Hibernation, and Fast Startup power options for energy efficiency and improved battery life. By staying informed about these issues and taking proactive steps to resolve them, you can ensure a smoother experience when using Deep Freeze on your Windows 8 or higher computer with NTFS Storage Spaces.

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